Welcome to the Aitom AI Agent Service. By subscribing to and using our services, you (the User) agree to comply with and be bound by the following terms and conditions as stated below by us (the Service Provider). Your continued use of the service implies your acceptance of these terms and any future modifications.

1. Internet Connectivity: The Aitom AI Agent Service requires a stable and continuous internet connection for optimal functionality. The User is responsible for their own internet connectivity and any associated costs.

2. AI Conversational Responses: The Aitom AI Agent Service employs an AI Large Language Model (LLM) for its conversational features. While the Service Provider has diligently endeavoured to optimize the accuracy of AI responses, the User acknowledges the inherent, non-deterministic nature of AI and that the AI may generate unexpected or unintended responses.

3. Third-Party Services: The Aitom AI Agent Service may rely on services from reputable third-party tech providers, such as Google, Microsoft, Meta, Amazon, Anthropic, OpenAI and others, for its underlying functionalities. While these third-party service providers maintain a high degree of reliability, the User acknowledges that instances of downtime may occur in our product when the services provided by these third-party entities become temporarily unavailable, and any interruptions caused by their unavailability are beyond our control.

4. Account Credentials: Users are responsible for maintaining the confidentiality of their account credentials. Users should promptly report any unauthorized access or suspicious activities related to their account to the Service Provider.

5. Intellectual Property: The Aitom AI Agent Service and its constituent technologies are protected by intellectual property laws. Users are granted a limited, non-exclusive license to use Aitom AI Agent Service for its intended purpose.

6. Data Privacy and Security: The User's data is managed in strict compliance with applicable privacy and data protection laws. Although the service provider diligently implements robust security measures, users are encouraged to exercise due diligence in safeguarding their data.

7. Limitation of Liability: The User acknowledges and agrees that the Service Provider assumes no responsibility for any direct, indirect, incidental, or consequential damages resulting from the utilization or unavailability of the Aitom AI Agent Service. In circumstances requiring compensation, the Service Provider's liability shall not exceed the total subscription costs paid by the User for the relevant subscription period.

8. Termination: The Service Provider reserves the right to terminate or suspend user accounts in the event of terms violations or improper use.

9. Updates and Changes: The terms and conditions may be updated, and users are encouraged to review them periodically. Users will be notified of significant changes to the terms.

10. Governing Law: The terms and conditions are governed by the laws of Singapore, and any disputes are subject to the exclusive jurisdiction of the courts in Singapore.